Resource & Rostering Coordinator

About this role

What G4S can offer you

• Join a leading global security and facilities services company: We operate in over 90 countries globally + have numerous sites across Australia  
• A great culture: Join a large multidisciplinary, collaborative and supportive HR function 
• A truly diverse role: Provide support and advice across multiple business units
• Hybrid work: Work 1 day from our Melbourne CBD Office, and 4 days from home

About the role and team

We're seeking a proactive and detail-oriented Resource & Rostering Coordinator to join the G4S Human Resources team, reporting to the Head of Payroll & Employee Services (Amber). In the role you'll provide comprehensive workforce management support, primarily focusing on accurate and timely payroll-related processes, roster management, and employee data maintenance for the Security Services Stream, which consists of 5 different business units. 

As such, you'll need to have great stakeholder management skills to collaborate with Security Services staff across the business, who are located across Australia, including VIC, NSW and WA. The position will serve as the key point of contact for employees and stakeholders regarding everything relating to fulfilling the coverage of contracted hours, pay, and leave. 

In the role you will:

• Be a subject matter expert in our workforce management system, providing ongoing administration and support.
• Create and maintain accurate and efficient rosters, address roster conflicts, adjust shifts as needed, and ensure compliance with operational, regulatory, and legislative requirements. 
• Support contracts and internal stakeholders in maintaining accurate timesheets and ensuring compliance with agreements and policies.
• Serve as the primary contact for all communication related to schedules, pay, leave, and general inquiries from employees and other stakeholders. 
• Maintain and update timecards, leave, and performance data, and generate reports.
• Monitor and process fortnightly pay period close requirements.
• Provide advice and resolutions for a broad range of UKG-related queries.
• Provide coverage for leave and possible ad hoc support in broader business areas.

What we're looking for 

• An understanding of award interpretation and industrial relations. 
• Previous experience in a similar role ideally working across multiple enterprise agreements and awards.
• Experience with dynamic rostering with a focus on compliance.
• Proficiency with UKG, PayGlobal, SuccessFactor or similar workforce management systems is highly desirable.

The recruitment process

G4S runs a staged recruitment process which includes:

• Online Application: Start by submitting your CV.
• Initial Phone Chat: If shortlisted, you'll have a quick call with our Talent Advisor, Hannah, to discuss the role further.
• Interviews: We conduct a first-round interview (either in person or online), with a shorter second online interview for top candidates.
• Background & Reference Checks: Final steps include a National Police Check and reference checks.

About G4S Australia and New Zealand

G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit g4s.com/careers-anz. To hear directly from our staff about why they enjoy working at G4S, visit g4s.com/careers-anz/life-at-g4s.