Operations Support Manager

About this role

What G4S can offer you

• Competitive remuneration - $150,000 - $160,000 + 12% Super ($168,000 - $179,200 total package)
• A varied strategic leadership role - oversee security operations of 5 business units in our Security Stream 
• Join a genuine market leader in security - we're the world's biggest integrated security company operating in over 90 countries globally 

About the role and team 

Reporting to our General Manager, Security Services (Trevor), we're looking for an experienced and driven central Operations Support Manager to support Operations across all contracts in our Security Services portfolio, with 5 business units based across Australia. While the role doesn't have direct reports it will work collaboratively with our field based Security Operations Managers. 

The role will be instrumental in shaping our security posture and ensuring the seamless operation of our security teams and infrastructure.  Responsible for strategic security leadership, operational oversight and incident response, and team and stakeholder engagement. 

Responsibilities will include:

• Developing and implementing comprehensive security strategies, policies, and cutting-edge solutions aligned with organisational goals and industry best practices.
• Proactively identify, assess, and mitigate security risks and vulnerabilities. Ensure strict adherence to relevant security laws, regulations, and industry standards through regular audits.
• Overseeing day-to-day security infrastructure, monitoring systems, and managing alerts.
• Leading and coordinating all phases of security incident response, from detection to post-incident review, and refine incident response playbooks.
• Preparing and presenting regular reports to senior management on security operations, risk, and compliance.

What we're looking for

• Demonstrated central operational leadership experience in a related industry
• Understanding of security principles and technologies
• Exceptional communication and influencing skills 
• Proficiency to conduct security audits and risk assessments
• Security Licence, Cert 4 Risk Management 

The recruitment process

G4S runs a staged recruitment process which includes:

• Applying online with a CV
• Shortlisted applicants will have a 20 minute phone call with our Talent Advisor - to learn more about the role
• A two stage interview process via Google Meet with the General Manager of Security Services and members of the G4S Senior Management team.
• Background checks, including a national police check, reference checks and security qualifications + ID form

About G4S Australia and New ZealandG4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more. 

For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit g4s.com/careers-anz.