Prisoner Transport Officers

Pursue a career as a Prisoner Transport Officer and contribute to humane and secure transportation of prisoners and people in custody throughout Victoria.

'Clone'

G4S transports people in custody or on remand between correctional facilities, courts, police stations and social service and forensic health agencies. We operate on behalf of Corrections Victoria, the Victoria Police and the Department of Human Services, and play a critical role in the criminal justice system by ensuring the safety and security of people in custody and the community.

We were the first private operator in Australia to deliver the service and have provided it for more than 20 years. In 2022, we travelled over 1.7 million kilometers and safely transported over 50,000 people.

The movement of prisoners relies on secure, purpose-built vehicles fitted with in-vehicle technology. Linked with a control centre, the in-vehicle messaging technology enables Transport Officers to communicate with passengers and monitor their welfare. It also provides dynamic data to adapt to traffic conditions and manage passenger numbers, appointments and drop-off locations.

The role of a Prisoner Transport Officer

Prisoner Transport Officers deliver safe, humane and timely transport and logistics. The role involves working in pairs to care for prisoners in transit, liaising with agencies in the criminal justice system and using purpose-built vehicles and in-vehicle technology.

Prison Transport Officers use iPads with two-way messaging to communicate with the G4S Control Room, which streamlines the way officers operate and makes more time available for them to focus on prisoner’s welfare, safety and security. The system enables them to communicate with people in custody, receive dynamic data to adapt to traffic conditions, and manage passenger numbers, appointments and drop off locations.

Control Room staff monitor all messages and prisoners in transport, and ensure protocols are adhered to and checks are carried out.

The team takes a planned, collaborative approach together with staff from corrections, police, social service and forensic health agencies. All Officers have a duty of care for people in custody and must act in accordance with a Code of Conduct, Operational Instructions, Emergency Orders, Occupational Health and Safety Policies and Procedures, and Legislation and Regulations concerning the transport and management of prisoners and vehicles and equipment used for the purpose.

Remuneration

Prisoner Transport Officers are covered by the Justice Prisoner Transport Agreement 2021 and are paid $32.01 an hour, with a 25% loading paid to casuals.

Penalty rates are paid for working evenings, weekends and public holidays, and accommodation is provided when long distance travel is required.

The recruitment process

Our recruitment process includes:

A virtual, self-paced online assessment
A group assessment
A face-to-face interview onsite at Justice Prison Transport plus a tour of the facilities and vehicles
Medium level physical and mental health assessment
A police check including fingerprinting, conducted in-person at Victoria Police, Docklands
Verification of your victorian driver's licence and a clean driving record & verification of your past 3 years of employment history

What to expect on the first day

We’ll get you into the depot before your first day so you can collect your uniform and meet your Training Officer.

On your first day, you'll meet with other recruits and your Training Officer who will begin guiding and supporting you through a 4-week induction program. You’ll meet the General Manager and learn about your new role and how you fit in.

What training is provided?

Prisoner Transport Officers undertake a 3-week, fully paid, purpose-built training program. To equip you with the skills and knowledge to excel, it includes a mix of classroom learning, on-the-job training, shadowing, and practical skill development.

The first week of your training is classroom-based and will give you foundational knowledge of the justice system, the custodial and court environments you'll be working in, and the kinds of tasks and duties you will undertake in your role.

It includes driver training for operating our purpose-built Prisoner Transport Vehicles and use of a training pod to simulate real-life scenarios that could happen while you're on duty.
You will also receive training on a comprehensive list of separate rules, identification, security and welfare checks, which form the foundational learning for your role. This is followed by 2 weeks of shadowing, where you will accompany 2 experienced officers in a backseat role.

You will be guided and supported by experienced Training Officers who will mentor you through the entire 3-week program. There are plenty of opportunities for you to ask questions and get hands-on experience to ensure you feel confident and capable.

Roster

Prisoner Transport Officers work a 38-hour week between Monday and Friday and 5am to 10pm, and can volunteer for overtime on weekends and public holidays.

There is a morning and afternoon shift to cover the span of hours between 5am and 10pm.

Weekend and Public Holiday work is classed as overtime, and staff can volunteer for this additional work.

We ensure overtime is evenly shared amongst those who make themselves available for it.

Benefits of the role

Work with team-oriented colleagues with empathy for the people in their care
Respond to diverse situations each day
Travel around Victoria
Interactive training and shadowing
Career progression into Control Room, Senior Justice Prisoner Officer and Administration roles

Eligibility criteria

A valid driver’s licence and an excellent driving record.
Good interpersonal and communication skills, including the ability to negotiate and manage conflict.
The ability to understand and follow detailed instructions.

Register your Interest

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Register your interest and join our talent community. We'll keep you updated on exciting opportunities at G4S, share insights into what's happening within the company, and reach out directly when a role becomes available.

About G4S Operating Portfolios

G4S operates two distinct operating portfolios, Justice Services and Integrated Security Services.

Our Integrated Security Services support major government, industry and corporate clients. In every contract, we tailor security solutions for individual operating environments to protect critical assets, infrastructure, services and people. These staff work in various settings, from government, education and health, to retail, telecommunications, resources and energy, as Court Security Officers, Concierge/Corporate Security, Maritime Security Officers, Control Room and Speed Camera Operators.

By managing risk, we help governments, business, judiciary and community services operate with peace of mind and efficiency. Clients include State Government Departments, Courts and Tribunals, Youth Justice Centres, Police, and banks and energy companies, in Victoria, New South Wales and Western Australia.

Our Justice Services support the Australian justice system by helping government and law enforcement agencies to mitigate the impact of crime on resources, infrastructure and the economy. These staff work in correctional facilities, courts, police custody, electronic monitoring, prisoner transport, and offender rehabilitation, as Correctional Officers, Prisoner Transport Officers, Nurses, Clinicians, Support Officers and Custody Officers.

By managing people in prison and delivering safety, security and respect for people in custody, including transporting and escorting offenders, G4S keeps communities safe and reduces re-offending. Clients include State Government Departments for Justice and Community Safety, Corrections, Police, Social Services and Forensic Health, in Victoria, South Australia, New South Wales and Western Australia.

Equal Employment Opportunity Employer

G4S celebrates and supports diversity and is proud to be an Equal Opportunity workplace. Our culture is one of inclusiveness and our goal is to welcome and retain staff who represent the whole community. People from diverse backgrounds bring valuable perspectives, experiences and knowledge. We welcome applications from people of all backgrounds and walks of life.

Jobs for First Nations People

G4S is committed to ensuring our workforce is not only reflective of the communities in which we operate but is equipped and capable of providing the best support for our employees, those in our care and their families. This includes respecting and supporting First Nations employees at G4S and working to increase their representation in our workforce. To improve employment outcomes and increase First Nations recruitment and retention, our jobs for Aboriginal people include access to a Cultural Mentoring Program, Aboriginal Employee Network, and Professional Development.

We're Recruiting Prisoner Transport Officers

About Prisoner Transport Operations Victoria